FAQs

The homeowner is responsible for all water main pipework from the meter or road / path connection to the house. It is the owners responsibilty to keep this supply in working order

The method uses displacement to create a bore and thus is the most appropriate for compressible soils. Difficulty can arise with cobbles, dense dry clays due to the difficulty in compaction and with loose sands and gravels due to collapse of the borehole. In order to ensure successful completion of an impact moling job, it is essential to know the ground conditions and to identify the depth and location of all existing utilities and other underground objects nearby.

Yes it is, anything inside the boundary of your property is your responsibility so basically everything from the footpath is your responsibility.

This problem is mainly caused by the supply pipe becoming restricted by deposits that have built up over time. Let us put in a new pipe and the problem will be fixed in next to no time.

We normally replace or repair your pipe within one day.

Normally, you will be without water for around 15 minutes, but every project is different.

Yes, it is. We have a team of highly trained specialists who take pride in their work. All work is fully insured and guaranteed.

I most cases we find only two small pits are required due to fact that we use a special “No Dig” “Trenchless” mole system, which can easily bore the correct hole between the two pits. This systems saves huge amounts of time and money.

No, we will quote you a fixed price and that is the price you will pay.

Water companies can sometimes provide this service but often at typically double the cost of what we can provide the same service for.